I am sure that the words thank you do not go far enough in my thanks to you for helping making this global WorkOut the success that it was. Providing us with continual support during the design phrase right up to and throughout the town meeting was fantastic.

Thanks again for everything - who would have thought that at the beginning of September we could have made it happen. A lot of being able to get it done was due to your efforts and I personally appreciate it.
HR Director, International Electric Utility Co.

One thing is for sure, we all feel much more confident about going through our organizational transition after having our retreat with you. What a turning point for us. Thanks again. You may have heard that we have implemented into our culture a bit of "Keep, Start and Stop" which we, of course, got from you. You did more for us than you probrably realize.
Organizational Development Director, Engineering Firm

I wanted to personally thank you for your efforts in helping us build the foundation that led us to where we are today. As you're well aware, it's the strength of the foundation that put us here and will propel us to top performance...and you helped create that.
Plant VP, Utility Organization

I am getting more and more convinced of the power of the Work Out process. People have kept working diligently on their initiatives, without anyone having to crack a whip at them. This creates a culture of commitment, as opposed to culture of compliance, which is what we cultivate when we try to impose processes and "best practices" top-down. By doing the latter, the very best we can get is have people meet expectations but they'll never exceed them. In fact, in most cases that I've seen, they don't even meet the expectations. Thank you for conducting the Work Out for us.
V.P. International Energy Company

I want to thank you for your work and dedication for the team development session on Tuesday. We remained there until late in the evening still talking and growing together. I cannot begin to tell you how good I felt, experiencing this camaraderie. You are a big part in making this happen.
Engineering Manager, Consulting Engineering Firm

The retreat turned out terrifically (if that is a word) and I appreciate the time and energy you gave to us. All of us are such definite personalities that I'm sure we really made you work. But you managed to turn around the whole feeling in the group in less than 24 hours - impressive!
Board Member, Not-for-Profit

I wanted to pass this message over to you as my Change course has come nearly to an end. It hasn't really ended, it is a milestone and there are many other opportunities to work forward with my change project. The success is a signed agreement for both the Medical Diagnostics business and the Technologies business. I kept my workbooks close at hand and their keys came in handy to handle some of the difficulties that cropped up during the run-up to getting the agreements inked.

If you use the tools of the Change course you realize their value and perhaps, learn alternative tactics to meet your goal. I certainly recommend the Change course to new managers and other key people with complex issues at hand.
Director, International Pharmaceutical Co.

Having participated in many facilitated sessions, I feel confident saying that your ability to balance diplomacy with disruption and communication skills, stand above the field.
VP Product Design, Consumer Product Manufacturing Organization

Thank you for your presentation last weekend for the training team. It was an awesome, yet exhausting weekend for everyone!! I admire the work that you did and especially the way that I observed your debriefing technique. I know the trainers will continue to gain benefit far beyond what they did this past weekend. Thank you for helping them move to a new level and develop new skills to make their training and facilitation more effective.
Board President, National Non-Profit Organization


You have been masterful regarding your approach to design, gaining executive buy-in, and implementation. You have an inclusive style and a disciplined project-management approach through all life cycle phases. You have been exceptionally helpful in holding me and my colleagues to a defined schedule. You are a tenacious project manager but always diplomatic.
VP Organizational Development, Health Care Organization


I thought the facilitation and support you brought to our Charlotte meeting was some of the best we have had and there may be new opportunities coming up when this organizational re-design is rolled out.
Executive VP, National Nuclear Energy Provider

This week was truly amazing. Without sounding like the usual participant, all areas were excellent: materials were quite impressive, the learning's were well presented, the 'forum' was quite reflective, and all of this caused much thought on my part.
Bank Examiner, Team Lead

I want to thank both of you for your expert support and collaboration on WorkOut. I'm really excited about the progress we made in a very short period of time. You have done a great job of learning our culture, tailoring a process that we are about to pilot next week, and coaching our leaders, planning team members, and me (this is a huge challenge). We selected a great partner to help us!!!
Director Process Improvement, Large Manufacturing Organization

CAS people are highly talented and motivated change agents that drives for results not only in organizational processes but in behaviors that drive the culture of the organization as well. They are clever, articulate and unassuming, yet tenacious in creating dissonance within the organization, leadership and the participants. They are extremely knowledgeable in area of process improvement and changing culture philosophies with many tools and techniques at their disposal.
Manager Process Improvement, Utilities Organization

Thanks a lot for your time and lessons in these couple of days........ so far I'm looking in a different way at the projects I'm working on. It's very useful the structure and tools you provide us with. Even if it needs time to get fluent with them, I can verify that it's helping me in my daily work.
HR Manager, Spain, Pharmaceutical Organization


I had the intention of writing you this morning to let you know that I feel we had a very good meeting last night and are making some real progress. You are very talented at leading a group and I personally appreciate (because I do a bit of it myself - just not nearly as well) how much energy and focus it requires to do it well. You make it look pretty easy which is a skill in itself.
Board Member, Regional Hospital

What you'll get from CAS are a confident professionals who knows WorkOut, Change Management, etc. and who can make it work in many environments. What you won't get is a 30 yr old MBA that is looking for their next assignment before the year is out!
CLO, University Hospital System

You are great to work with. I appreciate you taking the time to email me your thoughts after the workshop. I also enjoyed watching your facilitate the session.
V.P. Learning and Development, International P.R. Agency

Everyone came away thinking the 'retreat' was excellent! Even those that didn't want to do it! Bill told me yesterday that it was the 2nd best thing he's every experienced at our organization!! wow.
Human Resources Director, Engineering Design Comany

Thought I would jot a quick note to say thanks for leading one of our more productive planning sessions. You were able to perform a task that I would think is akin to herding cats, and allowed us to do some thinking for ourselves. All with a little humor!
Board Member, Regional Non-Profit


Thanks so much for providing a very positive yet thought-provoking atmosphere, and most importantly, stressing the need for laying out a plan AND following through. It was tremendously interesting to get to know the newer board members, and to be involved in my first retreat without most of the "old guard".
Board Member, Regional Non-Profit


I believe your work was truly invaluable for the benefit of each individual on the team and for the benefit of the school. I have heard only positive feedback and many specific references during conversations and planning sessions. I sense some people approaching me differently and I am doing the same in return.
Head of School, Private High School